Background. Exploring patient satisfaction contributes to provide quality maternity care, but there is paucity of epidemiologic\ndata in Eritrea. Objectives. To determine the predictors of womenââ?¬â?¢s satisfaction with intrapartum care in Asmara public\nmaternity hospitals in Eritrea. Methods. A cross-sectional study among 771 mothers who gave birth in three public Hospitals.\nChi-square tests were done to analyze the difference in proportion and logistic regression to assess the predictors of satisfaction\nwith intrapartum care. Results. Overall, only 20.8% of the participants were satisfied with intrapartum service. The key\npredictors of satisfaction with intrapartum care were provision of clean bed and beddings (AOR 18.87, 2.33ââ?¬â??15.75), privacy\nduring examinations (AOR 10.22, 4.86ââ?¬â??21.48), using understandable language (AOR 8.72, 3.57ââ?¬â??21.27), showing how\nto summon for help (AOR 8.16, 4.30ââ?¬â??15.48), showing baby immediately after birth (AOR 8.14, 2.87ââ?¬â??23.07), control of\nthe delivery room (AOR 6.86, 2.65ââ?¬â??17.75), receiving back massage (AOR 6.43, 3.23ââ?¬â??12.81), toilet access and cleanliness\n(AOR 6.09, 3.25ââ?¬â??11.42), availability of chairs for relatives (AOR 5.96, 3.14ââ?¬â??11.30), allowing parents to stay during labour\n(AOR = 3.52, 1.299ââ?¬â??9.56), and request for permission before any procedure (AOR = 2.39, 1.28ââ?¬â??4.46). Conclusion. To increase\nsatisfaction with intrapartum care, maternity service providers need to address the general maternity ward cleanliness, improve\nthe quality of physical facilities, and sensitize health providers for better communication with clients. Policy makers need to\nadopt strategies that ensure more women involvement in decision making and consideration of privacy and reassurance needs\nduring the whole delivery process.
Loading....